Feedback & Complaints

Muscular Dystrophy NSW is committed to providing high quality services. We welcome feedback from the people who use our services, and their families, and we will respond to all enquiries and concerns raised as quickly as possible.

We encourage our clients and their families to speak up if they have a complaint or concern about the organisation or service they receive. We will support you to resolve the issue as quickly as possible. We also welcome positive feedback, as it helps us to know what we are doing well. You can choose to remain anonymous if you wish. We will still follow through with your feedback to the best of our ability with the information provided.

For more information please view our Compliments Suggestions and Complaints information which also includes contact information for other organisations that handles complaints, including the NDIS.

Please complete the form below or alternatively, if you wish to speak to one of our staff members you can contact our office on (02) 9888 5711 where we can assist you in a format that suits you, including providing an interpreter service.

Feedback form