Contact Us

Address: Level 1, 93 George Street Parramatta NSW 2150
Postal Address: PO Box 1450, Parramatta NSW 2124
Email: info@mdnsw.org.au
Freecall: 1800 635 109
Phone: (02) 9888 5711

Please note that we do not take walk in appointments. Should you like to make an appointment to meet with an MDNSW staff member, please do so by contacting us via phone or email. Thank you!

Opening hours

Monday 9am – 4 pm
Tuesday 9am – 4 pm
Wednesday 9am – 4 pm
Thursday 9am – 4 pm
Friday 9am – 4 pm
Saturday Closed
Sunday Closed

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Feedback & Complaints

Muscular Dystrophy NSW is committed to providing high quality services. We welcome feedback from the people who use our services, and their families, and we will respond to all enquiries and concerns raised as quickly as possible.

We encourage our clients and their families to speak up if they have a complaint or concern about the organisation or service they receive. We will support you to resolve the issue as quickly as possible. We also welcome positive feedback, as it helps us to know what we are doing well. You can choose to remain anonymous if you wish. We will still follow through with your feedback to the best of our ability with the information provided.

For more information please view our Compliments Suggestions and Complaints information which also includes contact information for other organisations that handles complaints, including the NDIS.

Please complete the form below or alternatively, if you wish to speak to one of our staff members you can contact our office on (02) 9888 5711 where we can assist you in a format that suits you, including providing an interpreter service.

Feedback form